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Available Workshops
Build Smarter Customer Experiences with Salesforce
Get hands-on with Data Cloud and Agentforce to see how generative AI and real-time data converge. You'll build a complete lifecycle—from AI-driven targeted marketing campaigns and intelligent service agents (infused with website knowledge) to seamless human handoffs and agent-assisted loyalty actions. Transform your customer experience with the power of the Salesforce AI platform.
Start Workshop →Intelligent C360 Agentforce Hands-On Workshop
Learn to activate Agentforce by connecting Data Cloud, MuleSoft, Tableau Next, and Slack to create a personalized, AI-powered concierge for hotel staff.
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Test-Drive Data 36O
Learn how to unify and activate your data with Salesforce Data 36O
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v1.0
Pronto is a food delivery company on a mission to help restaurants run better and help customers get faster, more reliable deliveries. In Salesforce, that work spans merchants and storefronts, customer identities, orders (in an external system), and support interactions—so a great assistant needs to both understand natural language and execute repeatable business workflows (like verification and refunds) with precision.
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